Formation Credit Union will never call or text you to request your online banking login credentials, password, PIN, full account number, debit card information, or one-time security code.
If you receive an unexpected call or text claiming to be from Formation and asking for personal or account information:
- Do not provide any information.
- Do not click links or respond to the message.
- End the call and contact Formation directly using the phone number listed on our official website or on the back of your debit card.
Your security is important to us. If you believe you may have shared information with someone suspicious, please contact us immediately so we can help protect your account.